Under the Americans with Disabilities Act (ADA), people who are deaf, are hard of hearing, or have speech disabilities have the right to ask for aids and services.

At Frankfort Regional Medical Center, we want you to get your health information in a way that you understand.

  • We will arrange for an interpreter or other aids to you, your family member, or companion who is Deaf, Hard of Hearing, or has speech disabilities. These services are free to you.
  • If you need such aids or services, call the FRMC Access Compliance Coordinator at (502) 803-8700.

For more information about the ADA:

Review plan in the event that a patient does not qualify for services or inability to provide services:

  • Written request (communication waiver for deaf and hard of hearing).
  • Assistive device point person notified.
  • Assistive device point person to attempt to gain services requested.
  • If unable to provide services, assistive device point person or designee will escalate to administration for assistance in determining next steps.