Questions About Obtaining Release of Protected Health Information (Medical Records)
Per compliance with HIPAA guidelines, Frankfort Regional Medical Center requires a signed release of protected health information by the patient, with government issued ID, either at the time of the request or at the time the records are picked up.
Requests take between 7 - 10 days to complete. At the request of the patient, the Medical Records office can send the record via US mail if a signed release has been obtained and ID has been verified.
Completed authorization forms may be mailed or delivered in person. Please note that records will not be released until ID has been verified.
The Medical Records office is open Monday - Friday from 8:00 am to 4:30 pm (EST). The office is located just off the main lobby near the main entrance of the hospital. For questions regarding your medical records, please call during regular business hours.
Frankfort Regional Medical Center
Attn: Medical Records
299 King's Daughters Drive
Frankfort, KY 40601
Phone: (502) 226-7572